WhatsApp Chatbot for Business — customer service on the channel everyone uses.
Your AI-powered WhatsApp chatbot answers customer inquiries automatically, creates tickets, and hands off complex cases to your team — 24/7, built for GDPR-compliant use.
Trusted by
Official RCS Partner of
Everything a professional WhatsApp chatbot needs.
The AI does the work. You stay in control.
You decide what the assistant may do and when a person takes over. Built in Germany, relevant data stays in the EU, and we are an official RCS partner of the largest German carriers.
Approvals and audit trail
Tools and integrations run only with the permissions you grant, with confirmation where you want it, and stay traceable.
Handover to people
Complex or sensitive requests go to your team with the full conversation context.
EU AI Act readiness
We track EU AI Act guidance for support automation and design AI workflows around transparency, human oversight, and clear escalation paths.
Made in Germany
Built and supported from Germany, with relevant product data hosted in the EU and direct local support.
EU data protection
Security controls, platform legal documents, and our DPA are built for GDPR-compliant business chatbots and AI phone agents.
FAQ about the WhatsApp Chatbot
WhatsApp Chatbot — included from the Growth plan.
WhatsApp is included as a channel in chat plans from Growth onwards. No additional channel costs.
Essential
Get started with your first AI chatbot
excl. VAT
$37.50/mo(billed annually)
- 1 AI chatbot
- 100 conversations/month
- 15 MB knowledge contentApprox. 3,000+ standard text pages
Website widget and Pages- Email inbox on a Chatbyte domain
Growth
Scale with more conversations and integrations
excl. VAT
$165.83/mo(billed annually)
- 1 AI chatbot
- 500 conversations/month
- 45 MB knowledge contentApprox. 10,000+ standard text pages
- Custom email domain
Telegram and Instagram channels- Visual workflows
WhatsApp Business: 1 connection; provider fees apply
Professional
Advanced analytics and priority support
excl. VAT
$582.50/mo(billed annually)
- 3 AI agents
- 1,000 conversations/month
- 150 MB knowledge content
- More WhatsApp Business numbers and RCS channels
- Advanced analytics
- Shared knowledge collections
- Priority support
- 1 custom domain for Pages included
Enterprise
For large organizations with custom requirements.
- Dedicated success manager
- Custom pricing & volume discounts
- Individually agreed service terms
- Tailored integrations & onboarding
Ready to automate your customer service?
AI agents that answer customer inquiries via chat, WhatsApp, Instagram, Telegram, email, or phone around the clock. Voice calls are accepted while your plan's concurrent-call capacity is available. Routine requests get resolved automatically, with escalations handed off to your team. Start for free on the Chat Platform or try AI voice agents for automated customer calls.