Stop losing patients to unanswered calls.
Chatbyte handles repetitive patient calls, schedules appointments, answers routine questions, and routes urgent cases to your team — 24/7.
Trusted by
Official RCS Partner of
Where Practices Lose Patients and Time
Phone lines are constantly busy
Patients call to book appointments, refill prescriptions, and ask routine questions. Your front desk can barely keep up while serving patients in person.
Patients hang up on hold
If they can't get through quickly, patients call the next practice. Lost calls mean lost patients and bad reviews.
Front-desk staffing shortages
Finding and keeping qualified reception staff is increasingly difficult. Sick days and vacation periods make it worse.
What the AI Phone Assistant Handles
Turn knowledge into real customer service instantly.
Chatbyte's conversational AI platform processes your content, connects phone and chat, and automates customer service — from appointment booking to ticket creation and CRM updates.
What our customers are saying
Teams choose Chatbyte to deliver faster responses and better customer experiences.
With Bit I can focus more on what I do best - being a Restaurateur.
Dario Pittarello
Owner, Ristorante Pittarello
Sales has become easier, more efficient and honestly more fun.
Jean-Luc Wagbe
CEO, Colortreat GmbH & Co. KG
We finally solved our internal onboarding.
Christian Nagy
Funding Partner, Space For GmbH
Telephone
For small teams with one main inbound workflow
Starter
Launch one controlled inbound phone workflow
excl. VAT
€84/mo(billed annually)
- 250 minutes included
- 1 active Voice Agent
- 1 phone number included, up to 3
- 2 concurrent inbound calls
- Basic answering, FAQ, and simple routing
- Inbound-only plan for one controlled workflow
- View-only Contact directory, call summaries, and transcripts
Best value for growing service teams
Pro
Turn inbound and controlled outbound calls into contacts, tasks, and follow-up work
excl. VAT
€254/mo(billed annually)
- 750 minutes included
- Up to 5 active Voice Agents
- 3 phone numbers included, up to 10
- 5 concurrent calls, up to 2 outbound
- Contacts, tasks, and call summaries
- Live call transfer and advanced routing
- Segments, Runtime Rules, and organization tool library
- Individual and workflow-triggered outbound with a connected number
For high-volume or multi-team voice operations
Max
Scale controlled outbound operations with SIP and organization-wide controls
excl. VAT
€509/mo(billed annually)
- 1,500 minutes included
- Up to 15 active Voice Agents
- 5 phone numbers included, up to 30
- 10 concurrent calls, up to 5 outbound
- Voice Outreach feature, up to 5 simultaneous campaigns
- SIP and bring-your-own telephony
- Organization defaults, bulk rollout, and reusable processors
The AI does the work. You stay in control.
You decide what the assistant may do and when a person takes over. Built in Germany, relevant data stays in the EU, and we are an official RCS partner of the largest German carriers.
Approvals and audit trail
Tools and integrations run only with the permissions you grant, with confirmation where you want it, and stay traceable.
Handover to people
Complex or sensitive requests go to your team with the full conversation context.
EU AI Act readiness
We track EU AI Act guidance for support automation and design AI workflows around transparency, human oversight, and clear escalation paths.
Made in Germany
Built and supported from Germany, with relevant product data hosted in the EU and direct local support.
EU data protection
Security controls, platform legal documents, and our DPA are built for GDPR-compliant business chatbots and AI phone agents.
Common Questions
Yes. The assistant understands common medical terms and symptom descriptions and categorizes requests correctly.
Yes. Chatbyte is built for GDPR-compliant business use. Relevant product data stays in the EU. Patient data is used for call handling within the configured workflow.
Yes. Emergency signals like acute chest pain or breathing difficulties are detected and the call is routed immediately to the on-call physician or emergency services.
Basic integration is ready within a few hours. For deeper integrations with your practice management system, our sales team provides individual guidance.
Ready for your digital front desk?
Set up your AI phone assistant in hours and take the load off your reception team immediately.