Stop losing customers to long hold times.
Customers expect instant answers. Chatbyte answers every call, provides order updates, handles returns, and routes complex issues to your team — 24/7.
Where Online Shops Lose Customers and Revenue
Support hotline constantly overwhelmed
Order status, delivery questions, and return processing create massive call volume. Your support team can barely keep up and wait times keep rising.
Customers abandon on hold
Customers stuck in a queue buy from the next shop. Long response times lead to abandoned carts, returns, and bad reviews.
Support costs scale with revenue
Every revenue increase brings more customer inquiries. Hiring new agents is expensive, time-consuming, and hard to scale.
What the AI Phone Assistant Handles
Turn knowledge into real customer service instantly.
Chatbyte's conversational AI platform processes your content, connects phone and chat, and automates customer service — from appointment booking to ticket creation and CRM updates.

What our customers are saying
Teams choose Chatbyte to deliver faster responses and better customer experiences.
With Bit I can focus more on what I do best - being a Restaurateur.

Dario Pittarello
Owner, Ristorante Pittarello
Sales has become easier, more efficient and honestly more fun.

Jean-Luc Wagbe
CEO, Colortreat GmbH & Co. KG
We finally solved our internal onboarding.

Christian Nagy
Funding Partner, Space For GmbH
Telephone
Starter
Answer calls, handle FAQs, and safely hand off
$84/mo(billed annually)
- 500 minutes included
- 1 phone number included
- 2 concurrent calls
- Basic answering, FAQ, and simple routing
- Simple call forwarding to your team
- Self-serve setup, wallet overage available
Pro
Turn calls into work with contacts, tasks, and summaries
$297/mo(billed annually)
- 2,000 minutes included
- 3 phone numbers included
- 3 concurrent calls
- Contacts, tasks, and call summaries
- Own-number support and outbound with your numbers
- Business-hours and team routing
- Launch Services available
Max
For higher-volume voice teams and deeper operations
$594/mo(billed annually)
- 5,000 minutes included
- 5 phone numbers included
- 5 concurrent calls
- Advanced own-number and SIP support
- Deeper analytics, contacts, and tasks
- Scheduling calendar included when available
EU data protection. AI Act readiness. Hosted in the EU.
Relevant product data stays in the EU, backed by German engineering and platform legal documents. We are an official RCS partner of the largest German telecommunications providers — security is not a feature, it's our foundation.
EU AI Act readiness
We track EU AI Act guidance for support automation and design AI workflows around transparency, human oversight, and clear escalation paths.
Made in Germany
Built and supported from Germany, with relevant product data hosted in the EU and direct local support.
EU data protection
Security controls, platform legal documents, and our DPA are built for GDPR-compliant business chatbots and AI phone agents.
Common Questions from Online Shops
Yes. The assistant can connect with common shop systems like Shopify, WooCommerce, or Shopware and retrieve order data in real time.
Yes. The assistant speaks multiple languages fluently and detects the caller's language automatically — ideal for international shops.
Yes. Chatbyte is built for GDPR-compliant business use. Relevant product data stays in the EU. Customer data is used for call handling within the configured workflow.
Yes. The AI assistant handles unlimited concurrent calls — no queue, no extra staff needed, even during extreme peaks.
Basic integration is ready within a few hours. For deeper integrations with your shop system or ERP, our sales team provides individual guidance.
Ready for your digital customer service?
Set up your AI phone assistant in hours and take the load off your support team immediately.