The AI chatbot platform — no question goes unanswered.
AI chatbot for your website, WhatsApp, Instagram, Telegram, and email: Customer questions answered instantly, tickets created, and complex cases handed to your team — omnichannel, 24/7, and built for GDPR-compliant use.
Trusted by
Official RCS Partner of
Chat support that's always available.
AI chatbots answer questions, take actions, and hand off seamlessly to your team when needed.
Everything a world-class AI chatbot for customer service needs to do.
A complete ticketing system — built right in.
More than a chatbot. Chatbyte includes a full ticketing system with workflows, CSAT, and team collaboration.
Unified Inbox
All channels — web, WhatsApp, Instagram, Telegram, email, RCS — in a single dashboard. No missed message, no tool-switching.
Workflow Automation
Build visual workflows with conditions, delays, and actions. Tickets are automatically tagged, assigned, and escalated.
Smart Routing
Requests are automatically assigned to the right team member — based on topic, language, or priority.
Priorities & Tags
Organize tickets with priority levels, custom tags, and conversation statuses.
CSAT Surveys
Automatic satisfaction surveys after conversations end. Ratings and comments captured right in the ticket.
Internal Notes
Team communication right inside the ticket — visible only to your team, never to the customer.
Built for your industry.
For property managers and software teams whose customers would rather write than call.
Real estate & property management
Tenants write via WhatsApp, the website or email. The AI chatbot answers questions about house rules, captures damage reports completely and creates a ticket for your team.
Works where your customers already message.
Connect the website widget, WhatsApp, Instagram, Telegram, email, RCS, CRM, support desk, and calendar tools to one Chatbyte workspace.
Messaging channels
- Widget
- Telegram
- RCS
CRM
- HubSpot
- Pipedrive
- Twenty CRM
Support
- Zendesk
- Intercom
- Slack
- Linear
- MCP Server
Calendar
- Calendly
- cal.com
- Google Calendar
HubSpot
Pipedrive
Twenty CRM
Zendesk
Intercom
Slack
Linear
Calendly
cal.com
Google CalendarChatbyte also exposes a read-only Model Context Protocol (MCP) server so approved AI clients can discover tools for conversations, voice calls, agents, and usage insights.
What our customers are saying
Teams choose Chatbyte to deliver faster responses and better customer experiences.
With Bit I can focus more on what I do best - being a Restaurateur.
Dario Pittarello
Owner, Ristorante Pittarello
Sales has become easier, more efficient and honestly more fun.
Jean-Luc Wagbe
CEO, Colortreat GmbH & Co. KG
We finally solved our internal onboarding.
Christian Nagy
Funding Partner, Space For GmbH
The AI does the work. You stay in control.
You decide what the assistant may do and when a person takes over. Built in Germany, relevant data stays in the EU, and we are an official RCS partner of the largest German carriers.
Approvals and audit trail
Tools and integrations run only with the permissions you grant, with confirmation where you want it, and stay traceable.
Handover to people
Complex or sensitive requests go to your team with the full conversation context.
EU AI Act readiness
We track EU AI Act guidance for support automation and design AI workflows around transparency, human oversight, and clear escalation paths.
Made in Germany
Built and supported from Germany, with relevant product data hosted in the EU and direct local support.
EU data protection
Security controls, platform legal documents, and our DPA are built for GDPR-compliant business chatbots and AI phone agents.
AI Chatbot FAQ
Transparent pricing for AI chatbots.
Choose the plan that fits your conversation volume. All plans start without a contract.
Essential
Get started with your first AI chatbot
excl. VAT
$37.50/mo(billed annually)
- 1 AI chatbot
- 100 conversations/month
- 15 MB knowledge contentApprox. 3,000+ standard text pages
Website widget and Pages- Email inbox on a Chatbyte domain
Growth
Scale with more conversations and integrations
excl. VAT
$165.83/mo(billed annually)
- 1 AI chatbot
- 500 conversations/month
- 45 MB knowledge contentApprox. 10,000+ standard text pages
- Custom email domain
Telegram and Instagram channels- Visual workflows
WhatsApp Business: 1 connection; provider fees apply
Professional
Advanced analytics and priority support
excl. VAT
$582.50/mo(billed annually)
- 3 AI agents
- 1,000 conversations/month
- 150 MB knowledge content
- More WhatsApp Business numbers and RCS channels
- Advanced analytics
- Shared knowledge collections
- Priority support
- 1 custom domain for Pages included
Enterprise
For large organizations with custom requirements.
- Dedicated success manager
- Custom pricing & volume discounts
- Individually agreed service terms
- Tailored integrations & onboarding
Ready to automate your customer service?
AI agents that answer customer inquiries via chat, WhatsApp, Instagram, Telegram, email, or phone around the clock. Voice calls are accepted while your plan's concurrent-call capacity is available. Routine requests get resolved automatically, with escalations handed off to your team. Start for free on the Chat Platform or try AI voice agents for automated customer calls.